Shipping policy
SHIPPING POLICY
Last updated: September 7, 2026
Thank you for shopping with us! We work hard to process and deliver your order as quickly and safely as possible.
📦 Order Processing
All orders are processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
🚚 Shipping Times
Estimated delivery time is 6 business days after your order has been processed.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside of our control.
💰 Shipping Costs
Shipping costs, if applicable, will be clearly displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly indicated on our website.
📍 Order Tracking
Once your order has shipped, you may receive tracking information by email. Please allow some time for the tracking information to update after the package has been dispatched.
If your tracking information has not updated for several days, please contact us at:
⚠️ Incorrect or Incomplete Address
Please make sure that your shipping address is correct and complete before placing your order.
We are not responsible for delays or failed deliveries caused by an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping address after placing your order, contact us as soon as possible at snomymanagement1@gmail.com. We will do our best to assist you, but we cannot guarantee that the address can be changed once the order has been processed or shipped.
📦 Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as possible at snomymanagement1@gmail.com and provide your order number and photographs of the damaged package/product so that we can review the situation and assist you.
If your order appears to be lost in transit, please contact us so we can help investigate the shipment.
🌎 International Shipping
If international shipping is available, delivery times may vary depending on the destination country and local carrier.
Customers may be responsible for any customs duties, taxes, or import fees imposed by their country, where applicable.
📧 Contact Us
If you have any questions regarding your order or our shipping policy, please contact us at: