TERMS OF SERVICE

Last updated: September 7, 2026

Welcome to Hauntly. These Terms of Service (“Terms”) govern your access to and use of our website, snomy.com, and any purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is operated by:

Trade Name: Hauntly
Owner: Yassine Ramdani
NIF/CIF: 54517117X
Address: Avenida Suroeste Nº46, 1st Floor, Door 3, 12600 Vall de Uxó, Castellón, Spain
Email: snomymanagement1@gmail.com
Phone: 604861326
Website: snomy.com

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

• Use our website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the operation or security of our website.
• Copy, reproduce, or distribute our content without permission.
• Provide false or misleading information when placing an order.

We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary to prevent fraud, abuse, or unlawful activity.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors, dimensions, appearance, packaging, and other product details may vary slightly from the images shown on our website.

We reserve the right to modify, update, or discontinue products at any time without prior notice.

4. Orders and Purchases

When you place an order through our website, you are making an offer to purchase the products selected.

After placing your order, you will receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept or decline an order for reasons including, but not limited to:

• Product availability.
• Pricing or listing errors.
• Suspected fraudulent activity.
• Incorrect customer or payment information.
• Shipping limitations.

If we cancel an order after payment has been processed, you will receive a refund for the amount paid.

5. Prices and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors or other inaccuracies. If an item has been purchased at an incorrect price, we may contact you and provide the option to confirm the order at the correct price or receive a full refund.

Payments are processed through the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping and Delivery

We process and ship orders according to the shipping information provided on our website.

Estimated delivery times are estimates only and are not guaranteed unless expressly stated otherwise.

Delays may occur due to factors outside our control, including carrier delays, customs processing, weather conditions, holidays, or other unforeseen circumstances.

Once an order has been shipped, tracking information may be provided when available.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Our return and refund practices are described in our Refund and Return Policy.

Nothing in these Terms limits or excludes any consumer rights that cannot legally be waived under applicable law.

Where applicable, statutory rights relating to defective, damaged, or non-conforming products remain unaffected.

8. Intellectual Property

All content available on our website, including but not limited to logos, trademarks, text, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to Hauntly unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit any content from our website without our prior written permission.

9. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping services, or other services.

We are not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

10. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available or uninterrupted.
• The website will be free from errors.
• All information will always be completely accurate or up to date.
• The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Hauntly shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms affects your mandatory statutory consumer rights.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the relationship between Hauntly and the customer, without prejudice to any mandatory consumer protection rights that may apply.

Where mandatory consumer protection laws grant you the right to bring proceedings in your country of residence, those rights remain unaffected.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Hauntly
Email: snomymanagement1@gmail.com
Phone: 604861326
Address: Avenida Suroeste Nº46, 1st Floor, Door 3, 12600 Vall de Uxó, Castellón, Spain

Website: snomy.com